10/13/2020

In this podcast “Optimizing Human Performance in Clinical Trials by Applying Gilbert’s Behavioral Engineer Model”, host Linda Sullivan of Metrics Champion Consortium (MCC) chats with Sandra “SAM” Sather of Clinical Pathways about how SAM uses performance improvement science to support clients in implementation of major changes in clinical trials, proactively and reactively. For example, HIPAA, risk management, and recently, remote monitoring during the pandemic.

Barriers to adoption and to changes in the industry have roots in human performance science. Putting theory into practice and ensuring that teams have what they need to be successful is essential. In order to do this, one must understand the importance of human performance improvement (HPI), which finds gaps in factors that support your needed performance, determines the root cause(s), plans and implements interventions to close the gap(s), and evaluates effectiveness for the success of your teams. HPI is a science that is needed in industries with lots of change and regulation - sure sounds like clinical trials. HPI allows organizations to optimize efficiency and reinforce critical thinking in employees. Gilbert’s Behavior Engineering Model (BEM) is one that considers environmental and individual level factors that are needed for optimal team and group performance. It helps organizations work through and critically think about where there are gaps in systems, to support performance and to effectively plan solutions and manage change. We are focusing a lot on technology but remember to support the kind of performers you need.

Listen to the free podcast to learn more about how sponsors, CROs, and sites can improve the performance of clinical research professionals.

-The Clinical Pathways Team

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